Collected Information

We only collect the information that are needed and necessary for the registration process/procedure at our website or during when filling up the account registration form on the site. The information that we gathered which include customers’ personal information are  voluntarily submitted by the customers to us.

Personal Identification Details

Your personal identification details are used to process your order of the products, customize your profile information, internal usage with legal requirements, update your status of online shopping in our site and also to update our customers with our latest news of updates/changes, promotions and events.

Confidentiality 

Your personal information such as credit cards details, bank account numbers are well kept  secret and confidential  with us. We will never share any of your personal details to any third party. Our sites do apply appropriate security application in order to keep all the customers information safe at all time.

Changes to the Privacy Policy

Big Wall Hardware reserves the rights to modify and changes the Privacy Policy  at any time. Any changes to this policy will be published on our website. You should check this Policy each time you access our website so as to be aware of the most recent applicable version of the Policy.

Security

Our company website do apply appropriate security application in order to prevent the leaking customers’ personal identification details from third parties, illegal disclosure and hackers. However bear in mind that any information transmitted through Internet is not 100% guaranteed safe and secure. We encourage you to use caution when using the Internet. Online access to your personal information is protected with a password you select. We strongly recommend that you do not share your password.

Complaints about breaches of privacy

If you require further information or not satisfied with the way in which we handle you enquiry, please do not hesitate to contact our Customer Service.